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Privacy Policy

Your privacy is sacred to us. This policy explains how Dakshis collects, uses, and protects your personal information.

Last updated: June 2026

This Privacy Policy applies to Dakshis ("we", "us", or "our") and governs data collection and usage for all visitors and customers of dakshis.in. By using our website, you consent to the data practices described in this policy.

1Information We Collect

Personal identification information (name, email address, phone number, shipping address) when you place an order or create an account.
Payment information processed securely through Razorpay — we do not store card details on our servers.
Device and browsing information (IP address, browser type, pages visited) to improve your experience.
Order history and preferences to personalise your shopping experience.

2How We Use Your Information

To process and fulfil your orders, including shipping and delivery updates.
To send order confirmations, invoices, and customer support communications.
To send promotional emails and offers — you may unsubscribe at any time.
To improve our website, products, and services based on usage patterns.
To comply with legal obligations and prevent fraudulent transactions.

3Information Sharing

We do not sell, trade, or rent your personal information to third parties.
We share necessary information with trusted service providers (courier partners, payment processors) solely to fulfil your orders.
We may disclose information when required by law or to protect our rights.
All third-party partners are bound by confidentiality agreements.

4Data Security

We implement industry-standard SSL encryption to protect data transmitted to and from our website.
Payment transactions are processed through Razorpay's PCI-DSS compliant infrastructure.
We regularly review and update our security practices to safeguard your information.
Access to personal data is restricted to authorised personnel only.

5Cookies

We use cookies to enhance your browsing experience and remember your preferences.
Cookies help us understand how visitors interact with our website.
You can disable cookies in your browser settings, though some features may not function correctly.
We do not use cookies to track you across third-party websites.

6Your Rights

You have the right to access, correct, or delete your personal information at any time.
You may opt out of marketing communications by clicking "unsubscribe" in any email.
You may request a copy of the data we hold about you by contacting support@dakshis.in.
You have the right to lodge a complaint with the relevant data protection authority.

7Contact Us

For any privacy-related queries or requests, please contact us at support@dakshis.in.
You may also reach us by phone at +91 93916 63085 (Monday–Saturday, 10 AM–6 PM IST).
Dakshis, 9-14-5/18/4F/504, Kotu Empire, VIP Road, Visakhapatnam, AP – 530003.

Questions About Privacy?

We are committed to protecting your privacy. Reach out to us for any concerns.